It's less than ideal when an important email goes to your spam folder. Luckily, you can prevent that from happening! 

To set this up, you'll need to have a Webador Pro or Business plan with a mailbox.

Step 1

Go to and log in with your mailbox email address and password.

⚠ Note: These login credentials may be different to the ones you use to access your Webador account. If you've forgotten your mailbox password, you can always reset it. 

Step 2

In the menu on the left, click on Settings, then select Filters.

Step 3

Click on the Create button to set up a new filter.

Step 4

Customize your filter:

  • Filter name: Choose a name for your filter that describes what it does (e.g. "Don't send emails from X to spam").
  • Filter enabled: Make sure the filter is enabled.
  • Scope: Select matching any of the following rules.
  • Rules: This example case involves a specific Sender, so select From in the first drop-down menu. Type the email address in the text field. Click on the + to add more email addresses.
  • Actions: Select Move message to > Inbox (or another folder if you have a specific one for this sender).

Here's an example of how your filter might look:

Step 5

Click on Save.

✔  Tip: You can also use this function to automatically forward messages to another email address!