The webshop settings page is where you configure anything and everything to do with your webshop - payment and shipping methods, activating the shopping cart, creating coupons, and much more!


To view and/or change your webshop settings, go to the Webshop tab and click on Settings in the menu on the left. These settings are divided into categories such as General, Payment methods, VAT, Emails, Shipping, and Advanced.


Don't forget to check out our article about adding products to your webshop.


General

On this page, you can:

  • Activate the shopping cart so your customers can place orders.
  • Set the currency for your webshop, which is set to Euros by default.


Order form

This page covers the:

  • Account system: Give your customers the option to create an account on your webshop.
  • Form fields: Make form fields - such as Company name, VAT number, Chamber of Commerce number, Gender, Telephone number, and Comments - Optional, Required, or Disabled.
  • Terms and conditions: Publish a page detailing your webshop's terms and conditions and have customers read and accept these terms before placing an order.
  • Notifications: Display alerts and other notifications for your customers on the order page and order confirmation page.


Payment methods

You can accept both manual and automatic payment methods in your webshop. For automatic payment methods such as credit and debit card and Bancontact, use payment provider Stripe. You can also connect your shop with PayPal. It's also possible to enable manual payment methods such as Pay on pick-up, Pay by invoice, and Bank transfer


VAT

Your business operations may be subject to Value Added Tax (VAT). On this page, you can activate VAT rates and optionally add multiple rates in order to set VAT rates per product. You can also choose whether to show prices with VAT included or excluded.


Emails

On the Emails page, you can customize order confirmation and shipping confirmation emails, which are automatically sent to your customers when they place an order and when the order has been shipped. For example, you may opt to include payment instructions in the order confirmation email for customers who select the Bank transfer payment method. Order confirmation emails can also be sent with an attached invoice.


Details

This page contains your company details, such as the email address at which you receive new orders. You can also enter a Sender address and upload your company logo, both of which will be automatically included on invoices.


Coupons

Easily create coupons to offer your customers discounts and other promotions - just click on the blue button to get started.


Sales channels

Did you know you can offer your products on other channels besides your webshop? Go to this page to link up with your preferred sales channels - all you need is a Channable account!


Shipping

Choose between basic and advanced shipping methods. You can also set a minimum order amount for free shipping, and activate pick-up/collection options. 


Find out more about basic shipping methods and advanced shipping methods.


Tip: Not sure which shipping method(s) to use? Read about the differences between basic and advanced shipping methods and check out our handy selection guide.


Advanced

  • Shopping cart always visible: By default, your customers only see the shopping cart once they've added a product. Enable this option to make the cart visible at all times.
  • Product detail pages: Every product has its own detail page by default (can be disabled).
  • Social media buttons: Every product detail page contains social media buttons so your customers can share your products with their friends and followers (can be disabled).
  • Show prices: A price is shown for each product by default (can be disabled).
  • Show order button: Customers can hit the 'order' button on any product in your webshop, unless you disable this - for example if you want to use your shop as a portfolio.
  • Show sold out products: Enable this option to display sold out products in your webshop.
  • VAT reverse charging (for EU businesses): Enable this option to apply 0% VAT to business orders from other EU member states.
  • Next order number: Set the order number or invoice number for the next order placed by a customer. For example, you can use the current year followed by a specific number, e.g. 2021001, 2021002, 2021003, and so on.
  • Note on invoice: Optionally include a note on every invoice, e.g. a VAT exemption or other legally-required text.
  • Minimum order amount: Enable this option to add a minimum order amount for free shipping.
  • Product suggestions: Add products to be displayed as suggestions during the checkout process.