Pro and Business users who set up a mailbox have a number of options for receiving and reading emails.


Using webmail

You can use Webador's webmail feature to check your emails at any time. Your username is your email address (e.g. info@domainname.com).


Using an email client

We recommend receiving emails through an email client such as Outlook, Thunderbird, Windows Live Mail, Apple Mail, or Gmail, or the iOS, Gmail, or Outlook mobile apps.

The steps below outline the email configuration settings you'll need to use (replace domainname.com with your own domain name):


Incoming connection (IMAP)

Select IMAP connection.


Use the following settings:

  1. The incoming mail server is mail.webador.com (also called IMAP server or hostname)
  2. The username is your email address (e.g. info@domainname.com)
  3. The password is your mailbox password
  4. Remember to opt for a secure connection if this is not already enabled. You can choose from SSL, TLS, and STARTTLS.


Outgoing connection (SMTP)

Use the following settings:

  1. The outgoing mail server is mail.webador.com (also called SMTP server or hostname)
  2. The username is your email address (e.g. info@domainname.com)
  3. The password is your Webador password
  4. The port is 587


Secure connection options vary per application:

  1. If the STARTTLS option is available, choose this
  2. If STARTTLS is not available, choose an option with SSL or TLS in its name


Still having problems? Try changing the outgoing connection port to 25.


 Warning: The password is your mailbox password, not the password you use to log into Webador itself.  If you forget your mailbox password, you can always change it.


Reference

This reference table details every available option for securely connecting to the mail server:


TypeServer/HostBeveiligingPoort
IMAPmail.webador.comSSL / TLS993
IMAPmail.webador.comSTARTTLS143
POP3mail.webador.comSSL / TLS995
POP3mail.webador.comSTARTTLS110
SMTPmail.webador.comSTARTTLS587 (of 25)


Password encryption (also called SPA) must be disabled at all times.